RETURNS & EXCHANGES
RETURN POLICY
All sales are final, no refunds. Items sent back to us without first requesting a return will not be accepted.
Please get in touch if you have any questions or concerns about your item at info@eks-collective.com.
EXCHANGES
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at info@eks-collective.com
Please include the following information about your defective item:
- Clear, descriptive photos showing the damage or deficiency found on the product.
- Order number and/or name of purchaser.